Solution: Community hub
Businesses with a customer community
Your customers are spread across chat groups, so every announcement gets posted five times.
Is this also your problem?
“Our customers are in five chat groups and I’m not in all of them. To announce an event I post five times, and I never know who’s actually coming.”
How it works
- People join through one sign-up form, and get an invite to the chat group.
- Members can browse the directory and see upcoming events.
- Each event has a sign-up page. You see exactly who’s coming.
- The newsletter goes to everyone on the list.
What changes
- You reach every member without being in every group.
- Event sign-ups and the newsletter use the same list.
- You know who’s coming before the day.
What it runs on
Airtable holds members and events. Softr gives the directory and sign-in. Tally runs the sign-up forms, and a newsletter tool sends the issues. We use Claude to draft event announcements and newsletter intros, and you edit them before they go out.
- Airtable
- Softr
- Tally
- Substack
- Claude
Time and price
About five weeks. The directory is custom work, so we quote it after a first call, and it comes with a maintenance plan.
Get Organised
$1,750£1,450€1,450AED 4,100A$1,750C$2,050₹29,000 one-time
Set for your region. What the package covers.
Want this?
Got customers or members spread across chat groups? Tell us how you reach them today.
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