Solution example · Business with a customer community · Worldwide

A member directory, event sign-ups and a newsletter in one place

Cedar Hill Collective. Customers spread across many chat groups; no single way to reach or organise them.

The problem

“Our customers are in five chat groups and I am not in all of them. To announce an event I post five times, and I never know who is actually coming.”

The solution

A sign-up form feeds a directory that members can browse. Events have their own sign-up page, and a member's record shows what they have attended. A newsletter goes to members from the same list, and an invite to the chat group is sent when someone joins.

A community hub with three counts at the top and a member list showing each member's group, next event and RSVP.

Tools and AI used

Airtable holds members and events, Softr provides the directory and sign-in, Tally collects sign-ups and a newsletter tool sends the issues. Claude helps draft event announcements and newsletter intros, which the team edits before they go out.

Airtable
Softr
Tally
Substack
Claude

What now works

The business can reach its members without being in every chat group. Event sign-ups and the newsletter list are the same list, so nobody is added in one place and missed in another.

Timeline, package and price

The member directory is custom work, so it is quoted after a discovery call and comes with a maintenance plan. It starts with the Get Organised package for sign-ups, the member list and the newsletter. About five weeks.

About 5 weeks · starts with

Get Organised

$1,750 one-time

Indicative, set for your region. See the package.

Then

Stay Running

$105 a month

Indicative, set for your region. See the package.

Need something like this?

Have customers or members spread across chat groups? Tell us how you reach them today.

I need this too

This is a solution example. The business and the people in it are made up.